Terms of Use

1. Definitions

• Website – the website "Amazing India - Travel to India".
• Provider – FIRMA "LEXO" TOMASZ ZDROJEWSKI, NIP 7291855513.
• User – any person using the Website.
• Client – a person who requests or books a tour.

2. Use of the Website

The Website provides information about tours to India, travel tips and contact details. Using the Website is free of charge and requires only a device with internet access and an up-to-date browser. Users must not post unlawful content or attempt to disrupt the Website.

3. Information on the Website

Tour descriptions, itineraries and prices published on the Website are for information purposes and do not constitute an offer within the meaning of the Civil Code. A binding offer is sent to the Client individually by email, after availability has been confirmed.

4. Booking and contract

1. The Client sends an inquiry by email or phone.
2. The Provider sends a personalised itinerary and price.
3. The contract is concluded when the Client accepts the offer in writing (email) and pays the deposit indicated in the offer.
4. The remaining amount is due on the date stated in the booking confirmation.

5. Prices

Prices are given in US dollars per person, based on double occupancy, and include the services listed for each tour. Prices may change before the contract is concluded due to hotel rates, fuel costs, taxes or exchange rates.

6. Cancellations and changes

• More than 45 days before departure – free cancellation (except non-refundable flights and permits).
• 44–15 days before departure – 30% of the tour price.
• 14–4 days before departure – 60% of the tour price.
• Less than 4 days or no-show – 100% of the tour price.

Changes of dates or services are possible subject to availability. We strongly recommend travel insurance with cancellation cover.

7. Client obligations

The Client is responsible for holding a valid passport and all required travel documents, vaccinations and permits, and for following the instructions of guides and local regulations.

8. Liability

The Provider performs the services with due care. The Provider is not liable for events beyond its control, such as natural disasters, strikes, decisions of authorities, flight delays or closure of monuments; in such cases we offer the best possible alternative.

9. Complaints

Complaints can be sent to tom@amazing-india.com, preferably during the trip so we can react immediately, or no later than 30 days after its end. We respond within 14 days. Consumers may also use out-of-court dispute resolution methods.

10. Intellectual property

Texts, graphics and the logo on the Website are protected by copyright. Copying them without permission is prohibited. Photos come from licensed sources.

11. Final provisions

Polish law applies to matters not covered by these Terms, without prejudice to mandatory consumer protection rules of the Client's country of residence. Personal data is processed as described in the Privacy Policy.